Difference between revisions of "Troubleshooting"

From wiki
Jump to: navigation, search
Line 7: Line 7:
 
As far as we can tell these issues will go away when Staxel is more popular and gets whitelisted by these products.
 
As far as we can tell these issues will go away when Staxel is more popular and gets whitelisted by these products.
  
To the best of our knowledge Staxel, the launcher and the installer are safe when they are downloaded from our website.
+
To the best of our knowledge Staxel, the launcher and the installer are safe. (Unless you didn't get the files directly from us !)
 
+
Do not download Staxel from other locations.
+
  
  

Revision as of 12:50, 4 December 2015


Blocked / Virus

Staxel might get blocked by browsers, Windows smartscreen or virusscanners.

As far as we can tell these issues will go away when Staxel is more popular and gets whitelisted by these products.

To the best of our knowledge Staxel, the launcher and the installer are safe. (Unless you didn't get the files directly from us !)


The installer as scanned by virustotal ( 2015-12-4 ) https://www.virustotal.com/en/file/cd9e6802a5052ab8c65003afbd77055f5612a6dae30aea64be8b73f073822a03/analysis/1449247113/

Known issues:

2015-12-4 : Avast blocks the installer.