Difference between revisions of "Troubleshooting"
| Line 13: | Line 13: | ||
( 2015-12-10 ) https://www.virustotal.com/en/file/8b096a2d691b689265bb27769f0795d8bfb57c0f1dc4af1c1ede5feeeb097dc9/analysis/1449761527/ | ( 2015-12-10 ) https://www.virustotal.com/en/file/8b096a2d691b689265bb27769f0795d8bfb57c0f1dc4af1c1ede5feeeb097dc9/analysis/1449761527/ | ||
( 2015-12-10 )Launcher: https://www.virustotal.com/en/file/f4160407eb4b5bcd48d338dd82a8068bebed3f902b9268c396b205a4838e14e6/analysis/ | ( 2015-12-10 )Launcher: https://www.virustotal.com/en/file/f4160407eb4b5bcd48d338dd82a8068bebed3f902b9268c396b205a4838e14e6/analysis/ | ||
| + | |||
| + | == Steam == | ||
| + | |||
| + | What steam support has to say about antivirus https://support.steampowered.com/kb_article.php?ref=4361-MVDP-3638 | ||
| + | |||
== Known issues == | == Known issues == | ||
Revision as of 11:22, 10 December 2015
Blocked / Virus
Staxel might get blocked by browsers, Windows smartscreen or virusscanners.
As far as we can tell these issues will go away when Staxel is more popular and gets whitelisted by these products.
To the best of our knowledge Staxel, the launcher and the installer are safe. (Unless you didn't get the files directly from us !)
The installer as scanned by virustotal ( 2015-12-4 ) https://www.virustotal.com/en/file/cd9e6802a5052ab8c65003afbd77055f5612a6dae30aea64be8b73f073822a03/analysis/1449247113/
( 2015-12-10 ) https://www.virustotal.com/en/file/8b096a2d691b689265bb27769f0795d8bfb57c0f1dc4af1c1ede5feeeb097dc9/analysis/1449761527/
( 2015-12-10 )Launcher: https://www.virustotal.com/en/file/f4160407eb4b5bcd48d338dd82a8068bebed3f902b9268c396b205a4838e14e6/analysis/
Steam
What steam support has to say about antivirus https://support.steampowered.com/kb_article.php?ref=4361-MVDP-3638
Known issues
2015-12-4 : Avast blocks the installer. (No notification, installer doesn't show a window, process hangs in the taskmanager)
2015-12-10 : Total 360 thinks the launcher is a trojan.
